Terms and Conditions

Thank you for visiting sshaawnaviation.com (the "Web Site"). Please read these terms and conditions carefully before you start to use the Web Site. By accessing and using this Web Site, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the ‘Agreement’). If you do not agree to these terms and conditions, please refrain from using our Web Site and exit immediately.

The Web Site is owned and operated by SSHAAWN AVIATION PRIVATE LIMITED, whose principal office is at sshaawn Group of Companies 514, SSHAAWN Group of Companies, Raheja Plaza, Industrial Area, Link Road, Andheri West, Mumbai - 400 053, Maharashtra, India.

You represent and warrant you possess the legal right and ability to enter into this Agreement and to use this Web Site in accordance with all terms and conditions herein.
You promise to us you are old enough to enter legally binding contracts through this Web Site and you know you will be responsible for all payments due to us for bookings made by you or another person using your login information.
Please also make sure that you have read and accept our Privacy Policy.

We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Web Site, and will not have any retrospective effect on existing contractual arrangements made through this Web Site. Your continued use of this Web Site after any change means you have accepted the changed terms and conditions.
These terms and conditions and any other legal notices, policies and guidelines of Emirates linked to these terms and conditions constitute the entire agreement between you and SSHAAWN AVIATION PRIVATE LIMITED relating to your use of this Web Site and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter and the terms and conditions may not be amended or modified except by making such amendments or modifications available on this Web Site.

 

General

Your access to and use of software and other materials on, or through, this Web Site is solely at your own risk. We make no representation, warranty or covenant whatsoever about the reliability, stability or virus free nature of such software.

Legal DISCLAIMER

SSHAAWN AVIATION PRIVATE LIMITED (hereinafter referred to as "SSHAAWN AVIATION") accepts no liability whatsoever for the up to date nature or quality of the information provided. Liability claims against SSHAAWN AVIATION for damages of a material or ideal nature, resulting from the use or non-use of the information offered or the use of incorrect and incomplete information, are excluded on principle insofar as there is no demonstrably deliberate or grossly negligent fault on the part of SSHAAWN AVIATION.

All offers are subject to change and non-binding. SSHAAWN AVIATION expressly reserves the right to alter, add to or delete parts of the website or the entire offer without special notice, or to cease publication either temporarily or permanently.
 

LIMITATION OF LIABILITY

IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING AMONG OTHER THINGS LOSS OF REVENUE OR PROFITS), PUNITIVE, OR EXEMPLARY, DAMAGES OF ANY KIND OR SUBJECT TO EQUITABLE OR INJUNCTIVE REMEDIES (WHETHER BASED ON BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) ARISING OUT OF

NOTHING IN THIS LIMITATION OF LIABILITY SHALL EXCLUDE LIABILITIES NOT PERMITTED TO BE EXCLUDED BY APPLICABLE INDIAN LAW.

ANY CARRIAGE BY AIR USING A TICKET OBTAINED USING THIS WEB SITE SHALL BE SUBJECT TO THE CONDITIONS OF CARRIAGE OF THE RELEVANT CARRIER AND MAY ALSO BE SUBJECT TO THE WARSAW CONVENTION OR THE MONTREAL CONVENTION, WHICH MAY LIMIT THE CARRIER'S LIABILITY IN CERTAIN CIRCUMSTANCES. YOU SHOULD REFER TO THE NOTE ON CONDITIONS OF CARRIAGE SET OUT BELOW. ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY US.

As a condition of use of this Web Site, you agree to indemnify us from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this Web Site, including without limitation any claims alleging facts that if true would constitute a breach by you of these terms and conditions.

This Web Site may contain links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third party links and pointers.
You agree to use this Web Site solely to determine the availability of goods and services and make legitimate reservations or transact business with us. You agree to use the Web Site only for personal, non-commercial use.

You agree to use the Web Site's services to make only legitimate reservations or purchases & Information. You agree not to make any false reservation or any reservation in anticipation of demand. We may cancel, without notice, all confirmations associated with multiple reservations to one or more destination on or about the same date.
You agree to all of our terms and conditions of purchase, including, but not limited to, full and timely payment of all amounts due and compliance with all rules concerning availability of fares, products, or services. All fees, assessments, charges, taxes and duties arising out of use of the Web Site are your sole responsibility.
You agree to not abuse the Web Site. "Abuse" includes, without limitation, using the Web Site to:

 

We have taken reasonable steps to ensure the information provided by us on this Web Site is accurate at the time you view it. However, we cannot and have not checked the accuracy of all information provided by outside sources for example by the providers of other information, or of other parties linked to or from the Web Site.

Commentary and other materials posted on our Web Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Web Site, or by anyone who may be informed or act upon any of its contents.
We aim to ensure that availability of the Web Site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed and we reserve the right to withdraw or amend the service we provide on the Web Site without notice. Also, your access to the Web Site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our Web Site is unavailable at any time or period.

All trademarks, copyright, database rights and other intellectual property rights in the content and materials included on the Web Site, such as text, graphics, logos, button icons, images, audio, digital downloads, data compilations (as well as the organization and lay out of the Web Site), All such rights are reserved.

 

This Website is for the your personal, non commercial use and you may print off one copy and download extracts of any page(s) from our Web Site for this purpose. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web Site.

If you print off, copy or download any part of our Web Site in breach of this Agreement, your right to use our Web Site will cease immediately and automatically and you must, at our option, return or destroy any copies of the materials you have made.

Please remember not to give your Login/ID, booking reference and/or password to anyone who is not a member of your immediate household. You may not give access to your account to any third party on-line service, including, but not limited to any mileage tracking service, mileage management service or mileage aggregation service. You agree to accept responsibility for all activities that occur under your account. You should take all necessary steps to ensure that your password and/or booking reference is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

You can book on the Web Site for up to 14 passengers per booking. You may simultaneously book flights for 9 adults and children (2-11 years old). Additionally, one infant (0-1 year old) can be booked per adult passenger. You may book a flight in the class of your choice, First, Business or Economy Class (where available).

You are able to cancel your booking on the Web Site from the "My Account" section if you are logged in as an SSHAAWN AVIATION member. You will then be subject to the fare rules that you agreed to when you confirmed the booking. You are required to contact one of our offices to arrange for any refunds or request online for an electronic ticket refund.

If you make a change to an existing booking online and this results in a refund being due to you from SSHAAWN AVIATION, then this refund will be provided to you in the form of an Electronic Ticket (ET) Receipt. This ET Receipt can be used to purchase additional travel or services from SSHAAWN AVIATION or can be exchanged for a refund at any SSHAAWN AVIATION office, but is only valid for 3 month from the date of issue and must be used or refunded within that period.

You may book flights up to 365 days before departure. You can request electronic tickets or pick up your tickets from locations listed during the booking process. Please note tickets can be collected only in your country of departure and deliveries can only be made in your country of departure. If you choose to collect tickets from one of our offices, it must be completed within the time specified during booking process, failing which your booking will be automatically cancelled.

We will take all reasonable measures to insure information you transmit to us using the Web Site will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen. We will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.

We do not seek to collect any Personal Information about children other than the Personal Information, which is required when making an online booking for a child which must be submitted by a parent or legal guardian. Please insure you have a passport valid for the duration of your trip. (Some destinations require your passport be valid for a certain length of time; in general, 6 months after completion of travel). You may also be required to obtain a visa for some destinations and it is your responsibility to do so.

When making a booking you must ensure that your name (and the name of any person(s) for whom you are making a booking) matches exactly the name as it appears in your (or the person(s) for whom you are making the booking’s) passport.

Online bookings

If you have a query regarding your online booking or encountered any problems whilst making your booking, please submit an Online booking form or please contact our local office for assistance.

Non-booking related queries

If you experience any technical problems during your interaction with this website, please contact our local office for assistance.